Terms and conditions

Terms of use for usage of website .WWW.TEAMBUILDING-BG.COM.

The site TEAMBUILDING-BG.COM is a commercial site owned by X-Club Consult Ltd.

Access to and use of TEAMBUILDING-BG.COM are subject to the following conditions. By using the website TEAMBUILDING-BG.COM any menu, category or subcategory, section or subsection, as well as the emergence, development and termination of any relationship arising from the use of the site, as well as any other conditions governing individual relationships subject to its use, You grant your consent to be bound by these General Terms and Conditions of Use of the Site, as well as to any other terms and conditions governing individual relationships subject to its use. In the hypothesys mentioned above, you also provide your consent to the collection and use for the purposes of the site and its legal relationships of the personal information you provide. In order to avoid misunderstandings, by accepting these General Terms and Conditions you are bound by them and they are applicable both to the current configuration of the site and to any changes thereto made in the form of additions and amendments or introduction of new menus, categories, sections, etc.

I. GENERAL TERMS
1.These General Terms and Conditions are a contract between the user and “X-Club Consult Ltd”, by which the user receives the right to use the services on the site subject to the conditions below.

2.”X-Club Consult ltd”, VAT 148042348, with its registered office and address of management. Varna, 100 000 Todor Boyadzhiev N3, Office 1 is a company registered under Bulgarian law. The company is the operator and administrator of the website RAFTING.BG. through the use of which users of the site can pay for services and/or goods provided and clearly marked on the site.

3. A party to the legal relationships governed by these General Terms and Conditions are “X-Club Consult LTD” on the one hand and every user who has loaded the website “TEAMBUILDING-BG.COM”.

4. “X-Club Consult” Ltd. does not guarantee that access to the website will be uninterruptible, timely, secure and error-free, insofar as this is beyond the capabilities and control of X-Club Consult Ltd.

II MANDATORY INFORMATION ON THE RIGHTS OF INDIVIDUALS WITH REGARD TO THE PROCESSING OF PERSONAL DATA

1. Information about the company, which is the Controller of your personal data “X-Club Consult Ltd”, VAT 148042348, with its registered office and address of management in Sofia. Varna, 100 000 Todor Boyadzhiev N3, office 1
Phone: 0878889092
email: info@teambuilding-bg.com

2. Information on the competent public data protection authority:
Commission for Personal Data Protection with address: Sofia Blvd. “Prof. Dr.Sc.(Econ. 2 Lausanne Tsvetanov Str.
Phone: 02/9153518
Website: www.cpdp.bg

III SERVICES

The TEAMBUILDING-BG.COM website offers a catalogue of the services that “X-Club Consult Ltd. organizes: rafting, kayaking, teambuilding, canyoning, rope garden, paintball, children’s camps and others.

The description of each service describes a detailed program, as well as price, program conditions, place of performance, implementation period, what is and is not included in the price.

To participate in part of the programs, it is necessary to complete a declaration of voluntary participation and insurance.

The implementation of some of the services offered by “X-Club Consult” Ltd. is related to a minimum number of participants, which is indicated in their description.

The services offered by X-Club Consult Ltd. are specific and take place at a certain period of the year, which is indicated in the description of the service.
“X-Club Consult” Ltd. has the right to refuse the performance of the service within the agreed time frame if the execution is impossible for reasons beyond the control of “X-Club Consult” Ltd., for example: force mature, weather conditions, prohibition by state authorities, closing of borders/cities, etc.

“X-Club Consult” Ltd. has the right to refuse the performance of a reserved service within the agreed period if there is no group of a minimum number of people needed to perform the service according to the conditions announced on the website.
Users can re-book a new date for the activity or change the activity to another one, and if the newly-promised service has a higher price, an additional payment of the difference is required.

IV. Reservation and payments:

1. The user needs to make an enquiry for an activity on the following phones 0878889092/ 0889513447 or on info@teambuilding-bg.com , and the user is needed to fill up his contact details email and phone.

2. After the received enquiry, X-Club Consult Ltd is needed to confirm availability of group and dates for this specific activity via phone or email.

3. The user is needed to confirm on the following phones 0878889092/ 0889513447 or to email info@teambuilding-bg.com his will to join the group and activity.

4. After confirmation for joining the activity, the user is needed to make partial payment (10-30%), depending on the activity type, the exact amount is mentioned in the product information. The payment can be made to the following bank account:

Bank: Raiffeisen
BIC: RZBBBGSF
IBAN: BG58RZBB91551064238311
Name: X-Club Consult Ltd

Reason for payment: RAFTING/KAYAKING

or to EPAY/EASYPAY office, just before doing it it is needed to generate a code for payment for the specific activity on the site: TEAMBUILDING-BG.COM.

5.The remaining payment for the respective program can be made to the bank account mentioned above, up to 3 days before the start date of the program. The payment is also possible on the day of the program on the meeting point. Upon request, X-Club Consult Ltd. can issue an invoice for the service used.

6. Partial or full payment made by a user on any service is refunded at 100%, in case of inability of “X-Club Consult” Ltd. to perform the service due to non-collection of the minimum number for execution.

7. Partial or full payment made by a user on any service is not refundable in case of no-show/refusal by the user.

8. Partial/full payment for a service and date may be redirected to another service, at notice, respectively:

– for one-day activities – rafting or kayaking – in a period of not less than 3 calendar days from the date of implementation;

– for multiple day programs – rafting or kayaking programs – in a period of not less than 14 calendar days from the date of implementation;

9. A partial/full payment made by a user on any service could be used by another participant if the user is unable to use the service.

V GIFT CERTIFICATES

Users can purchase gift vouchers for them or third parties for various services/activities offered by X-Club Consult Ltd.

The validity of the vouchers is 1 year from the date of issue.

The gift certificate service could be changed for another, if desired by the user.

Gift certificates cannot be replaced by their monetary value.

VI ADDITIONAL FIELD

These General Terms and Conditions apply to the regulation of the relations between “X-Club Consult” Ltd. and the users of a website TEAMBUILDING-BG.COM.

The General Terms and Conditions govern:
– the general terms and conditions of use TEAMBUILDING-BG.COM website, the rights and obligations of the users and “X-Club Consult” Ltd.;
– the general terms and conditions of use of the services reserved through TEAMBUILDING-BG.COM website, the rights and obligations of the users and “X-Club Consult” Ltd.;

By using the platform, users declare that they are familiar with these General Terms and Conditions, accept them and agree to comply with them.
An integral part of the General Terms and Conditions is the personal data protection policy of “X-Club Consult” Ltd.

VII USERS RIGHTS AND OBLIGATIONS
– When completing the forms of inquiry and retention of a service, users are obliged to enter correct and accurate information.
– The users are obliged to pay the price of the service in the agreed way and within the time limit specified by X-Club Consult Ltd.
– Users are obliged to be on time on the place the agreed day and time for the execution of the ordered service/activity.
– Users are obliged to use the website in good faith and for their intended purpose.
– Users themselves provide the necessary devices and internet access for use of the website.
– Users have the right to view the content of the website and the services offered by X-Club Consult Ltd, to be informed about their implementation, content, price, deadlines, payment method and all other relevant circumstances.

VIII. RIGHTS AND OBLIGATIONS OF X-CLUB CONSULT LTD

“X-Club Consult” Ltd. is obliged to provide the service within the agreed time frame.
“X-Club Consult” Ltd. is entitled to receive payment for the service reserved by the user.
“X-Club Consult” Ltd does not have the obligation and the objective ability to control the way users use this website.

X-Club Consult Ltd. has the right to change the content of the website and the services offered at any time at its sole discretion, in case of change of its business policy, amendment of the offered services and their terms, change in applicable legislation or other circumstances.

X-Club Consult Ltd. has the right to temporarily suspend or suspend access to the website for prevention, repair of damage, for technical and/or other reasons.

“X-Club Consult” Ltd. has the right, at its discretion and without notice, to temporarily suspend or completely suspend access to the website of all users who, by their actions or omissions, violate these General Terms and Conditions, good manners, Internet ethics and/or other applicable legislation.
“X-Club Consult” Ltd. has the right, at its discretion and without notice, to temporarily suspend or completely suspend access to the website to all users who have provided false personal data when requesting/saving a service, purchasing a voucher and/or concluding a service contract.

IX CONNECTION TO THIRD PARTIES

This website may contain links to third-party sites. The presence of such links does not mean that the Merchant accepts the materials and/or services available on these sites. The Trader shall not be liable for any liability for their content, ability to use and/or process personal data. Please read their terms of use and privacy policies.

X PROTECTION OF PERSONAL DATA

“X-Club Consult” Ltd. is a personal data controller within the meaning of Art. 4, para. 7 of Regulation (EU) 2016/679, which processes and stores personal data in accordance with the requirements of the legislation in force. For more details, please refer to our Privacy Policy.